It turns out they actually HELP scalpers scoop up tickets and sell them to you at inflated prices. ALLEDGEDLY.
Undercover journalists from CBC News and the Toronto Star posed as scalpers at a live entertainment convention this summer, and they say Ticketmaster tried to involve them in the scheme. Here's how it works . . . again, ALLEGEDLY:
The scalpers buy tickets . . . with bots supplied by Ticketmaster . . . then they resell them for more money at TradeDesk.com, which is OWNED by Ticketmaster. So Ticketmaster makes money off the same ticket TWICE.
Ticketmaster does have a "buyer abuse" division that tries to head off scalping. But a company rep at the convention told the journalists that they turn a blind eye to abuses by TradeDesk users.
Here's Ticketmaster's response to the report: "As the world's leading ticketing platform, representing thousands of teams, artists and venues, we believe it is our job to offer a marketplace that provides a safe and fair place for fans to shop, buy and sell tickets in both the primary and secondary markets."